New players only. Minimum deposit £20/€10. Wagering Requirements 35x. Maximum Bonus £50/€200.
Neptune Play Review
- US players not accepted
- 100% Match up to €200
- Last Update:
Overview of Neptune Play
Neptune Play Casino is a baby in the online gambling space, having started in 2020. However, the operator boasts adult offerings. Not what you’re thinking! The casino is managed by Nitouka Limited but Aspire Global International manages it – an amazing brand that will give this new casino some much-needed legitimacy.
As you set out to sail, you’ll notice the multiple games on offer covering all categories. From video slots to live dealer casino games, you have plenty to keep you entertained. Furthermore, the quality here is top-notch because the operator sources its games from top software providers such as NetEnt, Microgaming, Evolution Gaming, and Big Time Gaming just to mention a few.
To make sure you have a smooth sail, the operator includes an amazing welcome bonus package and other promotions. So, the real question is, does the casino have what it takes to weather the storms in the sea? Let’s find out.
- Host to leading software providers
- Excellent customer support
- Multiple payment options
- Mobile-friendly design
- Plenty of bonuses and promotions
- Limited live chat availability
- Ineffective game filters
- Website: www.neptuneplay.com
- Launched: 2020
- Licensed By: Malta Gaming Authority & UKGC
- Contact: [email protected]
- Owned By: AG Communications Limited
100% Match up to €200 Welcome Bonus
Before you start your sea exploration, Neptune Play will offer a 100% match up to €200. To sweeten the deal, the operator will escort the cash bonus with 20 free spins to use on Starburst. There’s more! On your second deposit, the casino will add 40 free spins to use on Fruity Friends and 40 spins on your third deposit for Starburst.
To unwrap the bonus package, you must meet the following terms:
- Deposit a minimum of €10 and a maximum of €200
- Meet the 35x wagering requirement on the deposit and bonus amount
- Deposit a minimum of €20 to get the second and third free spins packages
- Free Play Sundays – Get free spins on Sundays to wipe your sweat after a long, hard week. Keep an eye out for the number of free spins and the games you can use them on.
- VIP Monthly Cashback – Sometimes lady luck may decline your “seduction.” As a consolation, Neptune Play will refund a percentage of your losses accrued over the past month. Keep in mind, only VIP members will receive this cashback, so strive to join this exclusive club.
Available Games at Neptune Play
Neptune Play Casino strike s a fine balance between the number of games available on the platform and the quality of these games. In most cases, a casino with excellent games lacks the numbers. Quality may not mean the players will love the games but this operator appears to have handpicked every title you come across.
With such quality, it can only mean the casino is in partnership with some of the biggest names in software development. Such names include Play’n Go, IGT, Playson, NetEnt, Microgaming, Evolution Gaming, etc. So, what does the casino lobby have in store?
The casino offers a decent selection of table games for skill-based players. Here, you’ll find multiple games including the most popular ones such as Roulette, Poker, and Blackjack not to mention several variations.
To make sure everyone gets a seat at the table, Neptune Play includes sets betting limits as low as your pocket can go, effectively covering all types of budgets.
Video poker fans will also have their day with the impressive selection of titles available. Expect popular games such as Joker Poker.
Slot fans won’t be disappointed because this section takes up a good chunk of the 1,080 casino games offered on this platform. In short, you’ll be spoilt for choice with the casino packing top titles from top software providers.
- Bonanza Slot
- Book of Dead
- Thunderstruck 2
- Mustang Gold, and the list goes on and on!
The search filter offered here doesn’t produce effective results unless you know the name of the slot you want.
Fans of specialty games will have also be happy with the selection of instant games available under the instant games section. Expect several variations of Keno, Bingo, and scratch cards.
Neptune Play also offers customers a chance to experience the real Las Vegas feeling when gambling. All this is available under the live casino section where you’ll find amazing games such as:
- Football Studio
- Live Blackjack
- Live Roulette
- Live Baccarat
- Dream Catcher
All games are streamed live from physical casinos in HD for the most authentic live gambling experience possible.
It doesn’t get any better than what Neptune Play offers in its banking section. The operator has something for everyone when it comes to the deposit and withdrawal options. Starting with the deposit options, players have a choice of going with the traditional banking methods such as credit/debit cards offered by global companies MasterCard, VISA, and Maestro or popular eWallets including Skrill, Skrill 1-Tap, Neteller, ecoPayz, and PayPal that bring convenience to a new level.
This is not the full list. Depending on where you live, you’ll have access to the following options:
- Rapid Transfer
- AstroPay Card
All deposit options are instant except Interac that may take up to 24 hours to process.
When it comes to the deposit options, players can use the following:
- Bank Transfer
As a rule of thumb within the online gambling industry, you’ll be required to withdraw via the same deposit method. Also, the withdrawal times vary from one cashout method to another. eWallets will take up to 3 days, debit/credit cards can take up to 8 business days while Bank Transfers will take a maximum of 8 business days.
Every casino player must get timely and effective support in case of any difficulty. Neptune Play takes its customers to heart, which is why it offers a comprehensive list of support options you can use to reach the customer support team.
- Live chat: You’ll see a yellow chat icon on the right of your screen. Clicking on this icon will open the live chat function, allowing you to chat with a support agent. This is the fastest method and is recommended for urgent queries.
- Email: If you wish to send the team an email, you can do so using the address [email protected]. The response is fast but not instant, so you may want to use this option only if you have time.
- Phone: If you prefer a one-on-one conversation with a support agent, the operator has a phone number you can use.
Apart from these options, Neptune Play Casino also includes a comprehensive FAQ section that covers most of the major topics.
Licensing and Security
As part of its measures to ensure the casino adheres to the set laws that govern online gambling, Neptune Play has a license from not just one regulator but two of the best regulators in the business. The first is the Malta Gaming Authority (MGA/CRP/148/2007) and the United Kingdom Gambling Commission (License Number 000-039483-R-319409-001).
To add to the licenses, the operator also uses the latest random number generator. This ensures the games on its platform follow the randomness and fairness rules.
In terms of overall security, the website uses 128-bit Secure Socket Layer (SSL) encryption technology. With such technology, you rest assured that sensitive data shared with the website will not fall into the wrong hands.
Safety and security don’t end there! Neptune Play Casino also incorporates a responsible gaming page. It’s aim? To ensure its customers don’t fall into risky gambling habits and help those players already addicted to gambling. Therefore, you can expect the following safety measures:
- Time out period
- Self-assessment test
- Financial limits
- Direct links to help organizations
- Reality check reminder
This is probably one of the downsides of the casino – the long list of restricted countries. If you live in these countries,
- Bouvet Island
- Costa Rica
- Czech Republic
- Democratic Republic of Congo
- Dominican Republic
- French Guiana
- French Polynesia
- French Southern Territories
- The Gambia
- Palestinian Territories
- Puerto Rico
- Sierra Leone
- Sri Lanka
- U.S. Minor Outlying Islands
- United Kingdom
- United States
- Wallis and Futuna
Neptune Play is a new and exciting online casino with creative twists to its offerings guaranteed to appeal to gambling enthusiasts. Excellent customer support for when you encounter difficulties, an amazing array of games from top software providers, and a variety of banking options that cover eWallets to mobile payments, and bank cards.
With that said, the operator could use some improvements, especially with the live chat availability. Upgrading to 24/7 service will improve its customer relations. Also, improving the game filter will elevate the overall gambling experience on the platform.
Overall, Neptune Play Casino is on the right path to upset existing top brands. For peace of mind and quality entertainment, sign up on Neptune Play Casino.