Queen Play Casino
New Players only, 18+. Minimum deposit €10. Wagering requirements 35x. No available to UK players. Games are given as follows: 20 games and 100% bonus upon first deposit. Another 40 games are given upon deposit on the second day after the first deposit (min €20), and an additional 40 games are given upon deposit on the third day (min €20).
Overview of Queen Play Casino
Queen Play Casino is a new online gambling platform with barely a year under its belt. Owned and operated by Aspire Global International Ltd Casinos, this casino offers customers a catalog of games including scratch cards, slots, table games, and a live dealer casino. On top of that is a generous welcome bonus package that will hold your hand through your first steps on the platform as you explore various games.
Apart from the games, what else does Queen Play have to offer in terms of its customer service, payment options, and safety? Find all the details in this detailed review.
- Licensed by UKGC and MGA
- Live chat service available
- Home to top-tier software providers
- Mobile-friendly website
- Generous welcome bonus package
- Limited live chat hours
- No ongoing bonuses or promotions
- Wire Transfer
- Giro pay
- Interac online
- Rapid transfer
- AstroPay Card
- Rapid transfer
- AstroPay Card
New players joining Queen Play Casino will receive a generous welcome bonus package. While the bonus offer doesn’t come close to matching the casino’s title, it’s enough to get you started in the lobby.
On your first deposit on the platform, you stand to receive a 100% match bonus up to $200. That’s not all! Queen Play will escort this cash bonus with 100 free spins. With the 100% match bonus, it means you will get double the deposit amount. For instance, if you deposit $100, you will receive another $100 as a cash bonus. Note that you will only receive the maximum bonus amount despite depositing over $200.
The bonus package comes in three installments as follows:
- On the first deposit, you will receive 20 free spins plus 100% bonus
- On the second day, you will receive another 40 free spins, but you must deposit at least $20
- Finally, on the third day, you will get another 40 free spins after depositing at least $20.
To claim the welcome package, you must deposit a minimum of $10, but that is on the first deposit. The second and third deposits must be at least $20. The wagering requirements are fair, standing at 35 times the bonus and deposit amount. Also, all free games come with a 24-hour expiry period.
Unfortunately, at the time of writing this review, Queen Play didn’t have any other bonus or ongoing promotion apart from the welcome bonus offer. Hopefully, the operator will add more rewards to attract bonus lovers. In that case, you want to keep looking to find out more.
Queen Play casinos is a newcomer in the iGaming industry. With over 600+ games to enjoy, plenty of banking methods. Is this casino worth your time?
Queen Play Casino offers over 600 games with slots occupying the most significant section of the casino lobby. Even though the focus is on slot games, the operator covers the major game categories, including:
- Live dealer casino games
- Table and card games
- Slots & jackpots
To make sure you have a steady supply of quality games, the casino teamed up with over 26 gaming studios including:
- Yggdrasil Gaming
- Play’n GO
- Lightning Box
- Iron Dog Studios
- Red Tiger Gaming
- and Evolution Gaming
Queen Play Slots – Over 400 Available
With over 400 titles to choose from, Queen Play ensures slot lovers get a good range of games, including video slots and 3D slots that feature exciting graphics, captivating themes, multiple pay structures, etc. For the old-school enthusiasts, classic slots are in plenty so that you can play to your satisfaction. Take a look at some of the titles you expect to come across:
Table and Card Games
If you are the type of player that prefers to rely on skills and strategies instead of pure luck, Queen Play Casino offers lots of variations when it comes to roulette and blackjack. In addition to these two popular games, players will find various card games such as baccarat with betting limits that will suit every type of player.
If you prefer card games, you can try out the various video poker games, which are somewhat limited compared to other game categories. However, you will find games such as Jacks or Better and Deuces Wild.
It gets tiring and boring, playing against a computer algorithm. If this ever happens, you can always switch to the live dealer casino section that offers over 115 live dealer casino games powered by industry leader – Evolution Gaming.
The section features three types of games, including baccarat, blackjack, and roulette, as well as multiple variants of each game to keep you entertained. Don’t worry if you don’t have access to a desktop because the website is HTML5 compatible, meaning you can access the games using your mobile web browser.
All action will come straight to your device in HD from the various land-based casinos. To add more authenticity to the entire live casino experience, the games here come with a live chat functionality that allows players to interact with the professional dealers as well as with other online players.
It’s always great to find a casino that offers its players a variety of payment options. You will get the least amount of time at the cashier and a considerable amount of time in the casino lobby. First, Queen Play receives bonus points for transparency because even without being a member, you can see the number of banking methods available.
For your deposits, you can choose from VISA, MasterCard, Bank Transfer, Klarna, Trustly, Skrill, Neteller, ecoPayz, PayPal, Rapid Transfer, GiroPay, Interac, EasyEFT, AstroPay Card, MuchBetter, Euteller, Zimpler, eps, and PaysafeCard. Unfortunately, the casino doesn’t state the minimum and maximum deposit limits.
In terms of withdrawals, players will have fewer options than the deposits, but some of the funding options are available here. They include VISA, MasterCard, Trustly, Skrill, Neteller, ecoPayz, PayPal, Rapid Transfer, AstroPay Card, and MuchBetter. Again, the casino doesn’t mention the maximum or minimum withdrawal limits. The withdrawal times will vary from one cashout option to another, although the average time is three working days. However, for VISA, MasterCard, and Bank Transfers, expect the process to take between 6 and 8 business days.
“Customers Are Everything.” That is the casino’s tagline when you load the “Contact Us” page. To this effect, the casino has two main channels players can use to get help. The first is the live chat option, which is the fastest method. Unfortunately, it’s only available from 8 am to 1 am CET 7 days a week.
Alternatively, you can opt for the email option. The casino has two email addresses, each dedicated to specific queries. [email protected] and [email protected]. Note that responses here may take up to 24 hours.
For DIY enthusiasts, Queen Play offers a comprehensive FAQ section where you will find answers to some of the most bugging issues.
Safe and Security
Queen Play Casino isn’t taking chances with your safety and security while unwinding on the platform. To stay true to its royalty nature, the operator holds not one but two licenses from two of the most respected regulatory authorities as far as online gambling goes. They are the United Kingdom Gambling Commission and the Malta Gaming Authority.
When it comes to overall website security, the casino uses the latest 128-bit Secure Socket Layer (SSL) encryption technology. This ensures that sensitive data shared on the website is secure from unauthorized third-party access. The casino’s servers also use the latest firewalls for added security.
Queen Play takes to heart responsible gambling, and that’s why the operator has an entire page dedicated to responsible gambling. On this page, you will find tips on how to be a responsible gambler as well as support if you think you are heading down the dark path of gambling addiction.
- Antigua and Barbuda
- Metropolitan France
- Netherlands Antilles
- Puerto Rico
- United States
Average would round up Queen Play Casino. In terms of games, the operator does well to include all major categories, including a live dealer casino. Other positives on the platform include customer support, but the limited live chat hours are a drawback. The payment options available should get you in the game within the shortest time possible.
Perhaps the biggest letdown here is the lack of ongoing bonuses and promotions. Considering many players look out for bonuses, the casino should include some freebies here. Overall, Queen Play is an excellent place to unwind if you aren’t into freebies.